About Opara AI
When a family calls about a loved one and no one picks up, they call the next community on the list. When a discharge planner has a referral and your line goes to voicemail, the bed goes somewhere else. We exist to make sure that never happens.
Our Mission
Help skilled nursing and assisted living communities answer every call with the warmth, clarity, and care that families deserve.
Built for Senior Care
We know what a missed call really costs.
A missed admissions call isn’t just lost revenue — it’s a patient who ended up at a facility that wasn’t their family’s first choice. A missed family inquiry isn’t just a lead lost — it’s a daughter, calling from her office on her lunch break, hoping someone will help her figure out the next chapter for her mother.
Opara AI was built so those calls never go unanswered. Not a generic call center. Not a chatbot. A purpose-built teammate that understands your community, captures every detail, and hands the conversation off cleanly when a human is the right next step.
What Makes Us Different
Trained for Senior Care
Our AI understands the cadence of an admissions call from a hospital discharge planner and the emotional weight of an adult child researching memory care for a parent. It doesn't sound generic — it sounds like a teammate who knows your community.
HIPAA-Aware From Day One
Business Associate Agreement, encryption in transit and at rest, role-based access. Your AI knows what it should and should not say, and escalates to nursing, social work, or administration when the situation calls for it.
Always On, Always Warm
Midnight admissions inquiries. Saturday tour requests. After-hours family concerns. Every call answered in seconds — with patience, with clarity, and with the right next step.
Focused on Senior Care
We build for skilled nursing facilities and assisted living communities — not everyone. Depth over breadth.